Legal

Terms of Service

These Terms and Conditions govern your use of the People's Department Store website and your purchases. By accessing our website or placing an order, you agree to be bound by these terms.

1Company Information

Legal EntityPeople's Department Store
Address1921 Westchester Ave, Bronx, NY 10462, United States
Email[email protected]
Phone+1 347-621-0209

2Pricing & Payments

CurrencyAll prices are displayed in USD ($).
Transparent PricingThe price at checkout is the final price. We do not charge restocking fees or hidden handling charges.
Payment MethodsTransactions are processed securely via trusted gateways. We accept Visa, MasterCard, PayPal.

3Shipping & Delivery

TerritoryWe ship exclusively within the United States.
Order Cut-Off Time2:00 PM ET.
Handling Time1–3 business days (Mon–Sat).
Transit Time3–7 business days (Mon–Sat).
Total DeliveryEstimated 4–10 business days from order placement.

4Returns & Refunds

We offer a straightforward 30 days from the date of delivery return window for eligible items.

Standard ItemsYou have the right to return unused, unwashed, and unopened items within 30 days from the date of delivery of receipt.
ExemptionsFor health and hygiene reasons, items that have been worn, used, or removed from original packaging cannot be returned. Final sale items are also exempt.
Damaged GoodsIf an item arrives damaged, you must contact us at [email protected] within 24 hours with photographic evidence to qualify for a replacement or refund.

5No Restocking Fees

In the event of an eligible return, People's Department Store charges $0.00 Restocking Fees. Customers are responsible for return shipping costs for “change of mind” returns on eligible items.

6Governing Law

These Terms are governed by the laws of the State of Illinois, United States. Any disputes shall be subject to the exclusive jurisdiction of the local courts.